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Privacy Policy

Effective 12 January 2025

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This Privacy Policy outlines how Michelle Prolongeau (ABN 50537568624) (“we,” “us,” “our”) collects, uses, and protects your personal data in compliance with the Privacy Act 1988 (Cth), Australian Privacy Principles and the EU General Data Protection Regulation (GDPR) (if applicable).

 

WHO WE ARE

We are based in Queensland, Australia and provide products and services through www.michelleprolongeau.com (“Site”) and our social media channels. For privacy-related inquiries, contact us at admin@michelleprolongeau.com.

 

DATA COLLECTION

We collect your data when you:

  • Interact with our site or social media channels.

  • Make purchases or sign up for our services (e.g., courses, events).

  • Participate in surveys, promotions or giveaways.

  • Consent to cookies or tracking technologies.

 

TYPES OF DATA WE COLLECT

We may collect:

  • Personal details: Name, email and address.

  • Payment details: Bank/card information (processed securely).

  • Technical data: IP address, browser type and site usage.

  • Interaction history: Purchases, event attendance and communication.

 

HOW WE USE YOUR DATA

We use your data to:

  • Provide and improve products and services.

  • Process payments and manage accounts.

  • Communicate offers, updates and promotions (with consent).

  • Detect and prevent fraud.

  • Comply with legal obligations.

 

THIRD-PARTY DISCLOSURE

We may share your data with:

  • Trusted service providers (e.g., payment processors, analytics tools).

  • Authorities, if legally required.

  • Partners assisting with promotions or service delivery.

 

COOKIES AND TRACKING

We use cookies to enhance your browsing experience. You can manage cookie preferences via your browser. For more details, visit All About Cookies.

 

YOUR RIGHTS

You may:

  • Request access to your data.

  • Correct or delete your data (unless retention is legally required).

  • Withdraw consent for marketing communications.

  • Object to profiling or automated decisions.

  • Contact us via our site to exercise your rights.

 

DATA SECURITY AND RETENTION

We protect your data with secure storage, encrypted transactions and limited access. Data is retained only as needed for legal, tax or business purposes.

 

PAYMENT SECURITY DESCRIPTION

Payments are processed securely through trusted providers (e.g., Stripe, PayPal) and meet PCI DSS standards.

 

GOVERNING LAW

This policy and site usage are governed by Australian law.

 

POLICY UPDATES

We may update this policy periodically. The latest version will always be dated at the top.

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